GoVision Hub for Client Support
Our experienced and qualified GoVision team will provide superior support. All clients will always receive personalize service from support team members you know and trust!
Our GoVision Hub is a self service tool that allows GoVision to provide our clients with exceptional customer support.
- Open new tickets
- View your individual open/closed tickets
- View open/closed tickets for your organization
- Post Screen Recordings to tickets
GoVision clients use our Knowledge Base System to stay informed and up-to-date on upcoming offerings:
- Contains how to training videos and articles.
- Announcements
- Tips
- New features including release notes and road map enhancements.
- Usage instructions
- Anything else that will be a helpful resource to the credit union’s team members.
GoVision CRM Training
GoVision clients are equipped with the knowledge and tools to carry out training within their organization.
Along with in-person training of your subject matter experts, GoVision delivers a series of easy to follow E-learning Micro Training Videos for individual processes used within the CRM system.
The benefits of E-Learning Training Videos include:
- Short videos, with easy-to-digest content, lead to higher retention levels - because it’s less overwhelming.
- Enables new employees to get on board more quickly.
- Employees can go back to specific segments and re-watch them at any point.
- Videos provide ongoing training at one’s own pace and improves productivity.
- Training can be provided to your employees anywhere, anytime.
- It’s a highly cost-effective way to reduce training expenses due to travel and lost productivity.
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